That's because they aren't fair. That's the sad truth about this place, fraulein Foreigner. [He punctuates that with a sad nod, but then he offers her a reassuring smile.]

But luckily, most of us who are stuck here are a lot fairer. That's why it's good to find people who will look out for you and help you through any unfairness. And I want to be one of those people helping you. We'll get through this together!