I'm sorry. I want to help, but I don't know how...

[His hopes of calming him down are dashed by the man's response. It's the stinging reminder that something horrible happened to this man's ward right in front of him, and that's outside of his power to fix.]

I can only say that this place isn't the end. You can keep on living here. This place might be part-computer simulator, but I promise I'm as real as they come!